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Warranty

Limited Warranty

All Perfect Fit shutters products supplied by Mansfield Shutters are backed by a 5 year limited warranty, ensuring they are free of material defects and workmanship, if they are properly installed, used, and maintained. This warranty is exclusively for the original purchaser and becomes void upon any resale or transfer of the product and/or materials.

Warranty Conditions:

  • The products are covered when used under normal conditions and for the purposes intended. It does not cover damages resulting from exposure to extreme environmental conditions, misuse, improper installation, or accidents.
  • The natural variations in, texture, and colour are not considered defects. Composite wood (Polyclad) shutters may have variations in texture and colour due to the material composition, which are also not considered defects.
  • No dealer, retailer, or representative of Mansfield Shutters has the authority to modify this warranty in any form.

Warranty Limitations:

  • Mansfield Shutters’ obligation under this warranty is limited to repair or replacement of the defective product at Mansfield Shutters’ discretion. In no event shall Mansfield Shutters be liable for incidental or consequential damages.
  • The warranty does not cover any form of surface dirt or staining on either wood or composite wood shutters, due to exposure to air pollutants and atmospheric conditions.
  • Mansfield Shutters reserves the right to discontinue or modify any of its products. In cases where a product is no longer available, Mansfield Shutters will substitute a part or parts of equal quality.

Exclusions:

  • Damages resulting from exposure to harmful chemicals, extreme weather conditions, misuse, accidents, or improper maintenance are not covered.
  • Any damage caused during the handling, transportation, or installation by any third party after the product’s manufacture is not covered.

Maintenance and Care:

  • These shutters are low maintenance. Dusting or cleaning with a moist towel is sufficient.
  • For thorough cleaning, use soap and water or other nonabrasive household cleaners. Avoid abrasive liquids or acetone-based cleaning solutions.

Warranty Service:

For service under this warranty, please contact Mansfield Shutters directly. Provide proof of purchase, the purchase date, and a detailed description of the problem. All warranty requests must be submitted in writing, and Mansfield Shutters is not liable for shipping costs for product inspection, service, or repair.

Congratulations!

On your purchase of Mansfield Shutters’ quality shutters. Whether you’ve chosen our natural wood or Polyclad composite wood shutters, rest assured that you’ve invested in a product crafted for durability and aesthetic appeal. Enjoy the enhanced beauty and functionality of your space for years to come.

Copyright © 2024 Mansfield Shutters Ltd. All rights reserved.
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